FAQ
- What evidence do you accept for previous prescriptions?
- How can I track my prescription or refill status?
- My medication hasn’t arrived – what should I do?
- Where is my medication order?
- What is a PUK?
- My SIM is locked, what do I do?
- I entered my PIN incorrectly three times and my phone is blocked, what now?
- How can agents leverage knowledge to help customers?
- How do I customise my Help Centre?
- How do I publish my content in other languages?
- What are these sections and articles doing here?