How can I track my prescription or refill status?

Once your prescription or refill request is approved, we’ll:

• Send a confirmation email or SMS

• Update your order dashboard with real-time tracking (if available)

Processing times:

• New prescriptions: 24–48 hours

• Refills: Usually processed within 1 business day

You’ll be notified the moment your order ships. If your prescription is delayed due to approval issues or stock availability, we’ll reach out to you directly.